ONLINE - Order through our secure website, PEARSONSGARDENS.COM . See ONLINE SECURITY below for details of our site security.
FAX - Print your order from the website, and FAX to (760) 726-4515. Be sure to include shipping charges and your payment information.
MAIL - Print your order from the website, and mail it with payment to Pearson's Gardens PO Box 4413 Carlsbad, CA 92018. Be sure to include appropriate shipping charges with the order payment.
PHONE - We do not accept orders by phone.
MINIMUM ORDER REQUIREMENTS
4" Plants - 6 plants in any combination as long as they are all 4".
6" Plants - 2 plants in any combination as long as they are both 6 ".
Minimum order quantities apply to each size and may not be combined.
SUBSTITUTIONS
We make all efforts to fill your order in full with the items you select. Occasionally a particular item may be out of stock . We do not backorder out of stock items. Orders that fall below the minimum order requirement due to out of stock items may have the order filled by an increase in an item(s) already on the order, or with items from a list of substitutions you may designate in Order Instructions upon checkout.
ORDER CANCELLATION
Orders may not be cancelled subsequent to placement.
PAYMENT
VISA, Mastercard, and Discover are accepted via the website, FAX, and mail. Checks and Money Orders are also acceptable forms of payment for orders that are mailed. Checks must clear before an order is shipped.
SHIPPING
We ship throughout the continental United States .
We do not ship outside of the USA.
Plants really don't like boxes, so we make all efforts to minimize their "box time." All plant orders are shipped via UPS. Orders to California, Arizona, Nevada, and Utah may select UPS Ground .Orders to all other states must select UPS 2nd Day Air .
All orders are shipped on Tuesdays in order to arrive before the weekend. Notification of shipment and tracking information will be emailed upon shipment. Please watch for your package, and unpack upon arrival.
GUARANTEE
We guarantee our plants to arrive alive and well at their destination. Please notify us immediately by email if your plants have sustained excessive damage during shipment. We do not accept plant returns. Valid damage claims will be remedied with replacement or credit towards your next purchase.
We make no claims regarding the safety and efficacy of any plant's herbal, ethnobotanical, and/or medicinal use. Consult reputable sources for information pertaining to specific uses of all plants.
ONLINE SECURITY
Shop at PEARSONSGARDENS.COM with confidence! We have partnered with AUTHORIZE.NET, a leading payment gatewayy since 1996, to provide safe and secure credit card transactions for our customers.
The AUTHORIZE.NET Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks. The company adheres to strict industry standards for payment processing, including:
128-bit Secure Socket Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with Payment Card Industry (PCI) Data Security Standard.
For Additional information regarding the privacy of your sensitive cardholder information, please read the AUTHORIZE.NET Privacy Policy.
PEARSONSGARDENS.COM is registered with the AUTHORIZE.NET Verified Merchant Seal program.
PRIVACY POLICY
Your personal information is safe and secure with us. We do not sell, rent, or exchange any customer information.
